International Quality Standards certification is a competitive requirement in many industries. Bolero Associates has led many clients through planning, documentation, and training, resulting in successful certification in all the ​major Quality Standards.

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A Quality Management System (QMS) is a series of interactive processes that enables an organization to achieve its quality objectives by aligning customer requirements with customer satisfaction.

A company defines its QMS through policies and procedures supported by structure and resources.  Collectively these elements, when defined and followed throughout the organization drive actions of all employees toward the attainment of customer satisfaction.  A well structured QMS is a baseline or organizational success.